Support

Frequently Asked Questions

Frequently Asked Questions

What products does Queen of Cashmere offer?

Queen of Cashmere offers a wide range of high-quality bedding and lifestyle products, including Bedding, Comforters, Wool Comforters, Mattresses, Luxury Mattresses, Throws, Blankets & Quilts, Bed Covers, Pillowcases, Pillow Covers & Shams, Bed Accessories, Bath, Bath Robes, Scarves, Clothing and Accessories, Loungewear, Apparel, and Accessories designed for comfort and luxury.

Do you carry luxury or specialty fabrics?

Yes. Our collection features luxury fabrics such as cashmere and wool blends, selected for their comfort, warmth, and durability. We also offer a range of premium bedding and accessories crafted to elevate your everyday experience.

What materials are used in your comforters and quilts?

Our comforters and quilts utilize high-quality inner fills and outer fabrics. Options include wool, down-alternative, and cashmere blends, with attention to warmth, weight, and breathability to suit different climates and preferences.

Are your mattresses and bed foundations available forオンライン shopping?

Yes. We offer a selection of Mattresses and Luxury Mattresses, with detailed product specifications to help you choose the right firmness, support, and material. Shipping and delivery options are available during checkout.

What sizes do your mattresses come in?

Our mattresses are available in standard sizes (Twin, Twin XL, Full, Queen, King, California King) with varying thicknesses. Specific size options are listed on each product page.

Do you offer loungewear and apparel?

Yes. The Loungewear and Apparel sections include stylish, comfortable pieces designed for relaxation and everyday wear, crafted from high-quality fabrics that feel luxurious against the skin.

What is included in your pillow and blanket collections?

Our Pillowcases & Shams, Pillow Covers & Shams, Throws, Blankets & Quilts, and Scarves collections offer a variety of textures, colors, and sizes to complement your bedding and wardrobe. Materials range from cotton and linen to soft blends and luxury fibers.

Do you offer bath products?

Yes. Our Bath collection includes towels, robes, and other bath accessories designed for plush comfort and spa-like luxury at home.

What maintenance or care do your products require?

Care instructions vary by item. We provide detailed care labels on product pages and recommended guidelines to preserve softness, shape, and longevity. In general, follow prescribed washing temperatures, drying instructions, and storage recommendations for the best results.

Do you ship internationally?

We offer shipping options that may include international destinations. During checkout, you will see available shipping methods and estimated delivery times based on your location.

What is your return policy?

We offer a customer-friendly return policy. If you are not completely satisfied with a purchase, you can initiate a return within the specified window. Please review the full policy on our Returns page for eligibility, timelines, and instructions.

How can I contact Queen of Cashmere for support?

You can reach our support team via the Contact page on our website, or through the customer service email and phone number listed there. We aim to respond promptly to all inquiries.

Do you offer gift options or gift cards?

Yes. We offer gift options and gift cards that allow your recipient to choose from our Bedding, Apparel, and Accessories collections, ideal for special occasions or simply treating someone to luxury.

How often do you release new collections?

We periodically release new collections and restocks across our product categories to bring fresh styles and the latest luxury materials to our customers. Sign up for our newsletter to stay informed about new arrivals and promotions.

Theme